Terms and Conditions

Orders, pricing, and payment terms

Only typed quotations will be acknowledged by APEX ROOFING.

Only typed orders with a receipt will be accepted by APEX ROOFING.

No changes or cancellations of orders once payment has been made.

Any conversion errors will not be recognized by APEX ROOFING.

Prices quoted are subject to change due to mill fluctuations.

All prices quoted will be invoiced as per APEX ROOFING’s standard unit of measure.

Ordered goods must be collected on or a day after the collection date.

All orders must mirror the quoted price; otherwise rates will default to the normal list.

Cash terms will remain net unless specified otherwise.

All prices exclude V.A.T.

All prices will be valid from the date of the quotation to the end of the remaining month.

Credit applications are to be filled out and approved before credit is allowed.

Drawing, material, and cutting lists (General)

Bull nose instructions and flashing details must be signed off on the correct documents by the customer. APEX ROOFING will thereafter not be held liable for misinterpretations.

Cutting lists and quotations remain the confidential property of APEX ROOFING and remain subject to APEX ROOFING’s general terms and conditions of sale.

A 10% consulting fee will be invoiced for drawings proceeded that do not result in an order.

Cutting lists and quotations will only be issued to the paying customer upon payment.

APEX ROOFING is not liable for mistakes on the cutting list signed off.

A signed cutting list must be returned to APEX ROOFING before the order can commence.

If the order is unsigned, but the customer has paid, that will be acknowledged as an instruction to proceed.

Any estimated sizes will be excluded from the quote.

All goods will be manufactured to the material, thickness, and color as stated on the quotation.

Any additional requests will be subjected to a special quotation.

Possible errors and omissions are excluded and will not be entertained.

It remains the customer’s responsibility to store the materials as recommended by storage procedures.

If special packaging is required, please specify. This will be charged accordingly.

Standard colors are available as publicized on the website.

Rates quoted color material from Chromadek® and colorplus®.

Material availability must be confirmed upon the placement of the order.

Lead Times

Lead times that are given are tentative and cannot be interpreted as precise without written confirmation from APEX ROOFING.

APEX ROOFING cannot accept liability for any penalties or similar claims incurred for late deliveries resulting from circumstances or events beyond our control.

Warranty

APEX ROOFING shall not render a warranty mero motu and shall not be liable for any reliance and/or presumption of a warranty relied upon by any customer of any product supplied by APEX ROOFING.

APEX ROOFING shall offer a warranty to the customer who specifically requests a warranty, which warranty shall be reduced to writing and specifically agreed to by way of signature by both APEX ROOFING and the customer.

The request for a warranty shall be made by written request to APEX ROOFING, prior to the placement of an order by the customer.

All warranties offered by APEX ROOFING shall be subject to a background, as well as environmental evaluation to be conducted by APEX ROOFING and/or its agents and/or its assigns.

Following from the conclusion of the aforementioned background and/or environmental evaluation, APEX ROOFING shall render the warranty terms to which it is willing to offer to the customer.

The customer shall have the election to accept the warranty on such a basis as offered by APEX ROOFING, alternatively, the customer shall reject the offer of APEX ROOFING, and no warranty shall apply to the goods supplied by APEX ROOFING.

APEX ROOFING is under no obligation to provide a warranty, and the provision of a warranty shall be done upon the evaluation of a request by the customer and shall remain at the sole discretion of APEX ROOFING.

APEX ROOFING’s product warranty is in lieu of all other warranties, expressed and/or implied, oral and/or written, including the warranties of merchantability and fitness for a particular purpose.

In no event shall APEX ROOFING be responsible for consequential or incidental damages and/or loss of any kind.

Transport and deliveries

Delivery only included when stated on the quotation/invoice.

APEX ROOFING can transport any length up to 13m long.

No vehicle or driver may be diverted to another address but that of which is on the delivery note.

The customer receiving must make sure they have the correct staff to offload.

APEX ROOFING is not liable for any injuries or damage during offloading.

Goods may be collected when the order is ready.

Goods may not be returned if not reported on the same day as delivery.”